At TryArtWork.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and process your information to ensure transparency and build your trust.
1. Types of Personal Data We Collect
We collect information to provide better services to all our users.
- Data You Provide: When you make a purchase or create an account, we collect your name, email address (info@tryartwork.com is our primary contact), phone number, shipping address, and payment information.
- Data Collected Automatically: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and interaction with our site via cookies and pixels (e.g., Google Ads and Meta pixels).
2. How We Use Your Information
We use the data we collect for the following purposes:
- Order Fulfillment: To process payments, arrange shipping, and provide you with invoices and order confirmations.
- Customer Support: To respond to your inquiries and resolve any issues with your artwork.
- Security & Fraud Prevention: To verify accounts and monitor for suspicious or fraudulent activity.
- Marketing: To provide you with targeted advertisements or marketing communications we believe may be of interest to you (you can opt-out at any time).
3. Disclosure of Personal Data
We do not sell your personal data. We only share it with trusted third parties to help us operate our business:
- Payment Processors: We share data with Revolut, PayPal, and Stripe to process your transactions securely.
- Shipping Partners: We share your name and address with international carriers to deliver your paintings.
- Compliance with Laws: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.
4. Data Security (SSL)
We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' databases, only to be accessible by those authorized with special access rights to such systems.
5. Your Rights (GDPR & CCPA Compliance)
Depending on your location (including the EU and USA), you have the right to:
- Access the personal information we hold about you.
- Request that your personal information be corrected, updated, or deleted.
- Object to the processing of your data for marketing purposes. To exercise these rights, please contact us at info@tryartwork.com.
6. Cookies
We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to turn off all cookies via your browser settings, but some features of our site may not function properly.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
- Email: info@tryartwork.com
- Phone: +1 (484) 202-5047
- Address: TryArtwork OÜ, Kaupmehe tn 7-120, Kesklinna linnaosa, Tallinn, 10114, Estonia